AUTO REPAIR SHOP 60 SECOND HEALTH CHECK Tick all applicable boxes Do you have: An Operations Manual detailing how things are done in your business? Procedures for how to speak with customers to ensure standardised customer service? Mechanic specific invoicing software? Time Clocking? Continuous Time Clocking and use it? A productivity board on display in the workshop? Does your team see your Income and Cost of Goods Sold figures, revealing your Gross Profit? Do you speak with your accountant more than 3 times per year? Are you up to date with Taxes and GST? If I asked you what your effective labour rate is, would you know the answer? Do you know your average daily car count? Do you know the value of your average repair order? Are you paid weekly on the pay run? Are you paid a market rate for your role? Do you receive quarterly profit distributions? Have you taken holidays in the past 12 months outside of public holidays? Can your business run as effectively if you aren't there? Do you have trouble motivating your team? Are you a transformational leader? Can you pay all of your bills on time? Do you sell 80% or more of your available hours each week?