Workshop Whisperer Coaching Team for University
Rachael Evans
Founder & CEO
From a suburban auto repair shop to international business woman and disrupter of a global industry, Rachael Evans is a former workshop owner, author, and the founder of The Workshop Whisperer, Australia’s and New Zealand’s leading business coach for auto repair shops.
Rachael’s programs specialize in coaching auto repair shop owners to improve their profits and lifestyle through sales and marketing, customer service, improving productivity, staffing, culture, leadership and cash flow.
Entrepreneurial and business minded from a young age, Rachael began her working career in sales and marketing, and eventually moved into coaching and mentoring to share her success with others.
Having tested her business growth strategies over many years, she saw a gap in the market in Australia and New Zealand after the Global Financial crisis, and turned this into the first online auto specific coaching business in the industry.
With a passion for transforming underperforming auto repair shops into profit making machines, she loves nothing more than to see the owners of family run businesses finally achieve the lifestyle of their dreams.
Dean Evans
Mentor & Coach
For 10 years, Dean ran his own leadership development business coaching Senior Corporate Executives at both a national and international level, whilst consulting CEOs across a broad range of industries.
Through word-of-mouth, Dean’s passion for elite performance also took him into the world of professional sports. He privately mentored a number of elite athletes from the AFL, NBL and NBA, specifically in the areas of performance psychology and elite habits.
This work saw him spend four years consulting to the coaching staff and playing squad of the Adelaide 36’ers NBL Franchise, over which time that franchise won more games than any other team in the National Basketball League.
Now at The Workshop Whisperer, Dean brings a wealth of expertise and knowledge on what it truly takes to be an effective leader in your auto repair shop, and what’s required to build a winning workshop culture using modern leadership principles and cutting edge techniques.
Danielle Sady
Lead Coach
Danielle’s love of the Auto industry started from a very young age. As a child she loved working with her dad in his used car dealerships and always knew she would follow in his footsteps in some capacity.
With a career spanning more than 20 years, she has worked for several of Australia’s largest wholesale, retail, and franchisee businesses across a large variety of industries including Bedding & Furniture, Apparel, FMCG, Pharmaceuticals, Homewares and Automotive. Danielle gained valuable experience in sales, operations, marketing, product management, product development, brand building, strategic planning and team building which then led her to the launch of not one but two successful e-commerce start-ups.
All of this knowledge and training drove her to make the leap into business consulting and even writing her first book, sharing her expertise on the key areas of creating, launching and scaling a successful e-commerce start-up.
With a passion for not only the automotive industry but also for coaching, and learning, Danielle is excited to be part of the Workshop Whisperer Team to help lead Auto repair shop owners in their journey and to achieve ultimate business success
Ange Wall
Coach
For over 10 years, Ange Wall worked in the offices of the Queensland Treasury, followed by the Department of the Premier and Cabinet in project management/event planning and resource management roles.
In 2004, her husband, Alan, left Mercedes to open his own mobile mechanic business out of their back shed. In 2007, his business partner, Carl, also left Mercedes and the two of them decided to open a European specialist workshop in South East Queensland. Ange agreed to step away from her career for one year to help them set up shop and Accelerate Automotive was born.
14 years later, after becoming the beating heart of the company, Ange has an in-depth understanding of how small business becomes all-consuming.
The Accelerate Automotive team joined the Engine Room in 2016. The business had grown and prospered, but they knew they needed help to work smarter instead of harder, coach their team and gain a greater understanding of business fundamentals while planning for the future.
Through working with the Workshop Whisperer, Ange has been able to implement the systems and processes she needed to have in place in order to take a step back from the company. Freeing up her time allowed her to step in as an Engine Room coach in September 2020, and she thoroughly enjoys being part of many Engine Roomers’ journeys of growth and fulfillment. Her favourite part of coaching is the ‘A-HA!” moment a client can have during a tune-up call, resulting in them taking action on what they thought was an impossible task.
Chris Notte
Coach
Chris Notte is the Managing Director of Autoplus WA, a family-owned and run automotive workshop that offers a comprehensive range of mechanical and auto electrical services. Trading since 2000, Autoplus WA focuses on creating customers for life.
Chris’s passion for fixing things dates back to his childhood. He learned to drive at six years old, and recalls dropping the clutch so hard he put the cooling fan through the radiator. That moment was the start of his obsession with all things automotive.
A trained technician who has worked in the industry for more than 23 years, Chris’s passion has evolved from fixing fans sent through radiators to helping his own team and other business owners reach their full potential. He gets to live that passion by being part of the Workshop Whisperer coaching team.
Dedicated to continuous self-improvement, Chris has been in the Workshop Whisperer for six years and has used the teachings in the program everywhere in his business, from being on the floor to out the front of the workshop.
In his spare time, Chris is chairman of AASDN WA, a not-for-profit group of automotive workshops committed to helping each other and the automotive industry.
Claire Hills
Coach
Claire has always been around business, her parents ran a successful Plumbing and Wastewater business and she has 23 years of experience running businesses.
After doing her HSC Claire studied Business Management at College and then got her first job as a claims officer in Workers Compensation where she worked her way up to a claims manager.
Claire met Aaron when she was 17 and they were married when she was 22. We took over the running of her parent’s wastewater business in 1999, a few months before the birth of their first child Courteney, doubled it and then sold it 6 years later.
Claire’s Mum taught her how to book keep on paper (she’s that old). We purchased Angus Car Service in 2006, grew it slowly and we’ve doubled that business in the last 3 years (thanks Workshop Whisperer).
Our second child Finley was born just shy of 3 years after Courteney and is now our Mechanic. Our kids are now 23 & 20.
Claire loves snow skiing, water skiing, reading, gardening, good food, adventures, holidays, roller-skating, her family, hanging out with her friends, tea and her 2 cats
Burcu Ozerkan
Client Support Hero
Burcu, or “B” as she is known, is the face behind support@workshopwhisperer.com and your dedicated Client Support Hero.
As your Client Support Hero, she is here to ensure that you have the best possible experience during your time with The Workshop Whisperer. Don’t be afraid to contact her via email if you have any questions, concerns, or just want to say hi! She is here to help!
Outside of work, B loves to do daily walks, spend time with her family and friends and watch history documentaries.
Want to Find Out More
Our team is dedicated to helping auto repair shop owners like you unlock your potential, solve real problems, and achieve your business goals. We can help you build a more profitable business that gives you the freedom and lifestyle you’ve always dreamed of.