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Tune in to tune up your auto repair shop with the Whispering Loudly Podcast by The Workshop Whisperer Rachael Sheldrick!

The Workshop Whisperer Rachael Sheldrick is the number one business coach across Australia and New Zealand in the Auto Aftermarket. Listen as she shares the tips and strategies that will help make your business a success. Join her as she answers your questions and interviews the top minds of the auto repair world.

Episode 49 JFDI A Masterclass for the brave – Why are you going around in circles?

JFDI A Masterclass for the brave is a new component of the Workshop Whisperer podcast. Do you sometimes feel that you’re going around in circles and not making the progress you should be making? Find out how to fix that.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Proudly produced by Newcastle Podcast Station.

 

Episode 48 Make your workshop shine online

Join Taylor Cutler from Podium and find out how you can make your workshop shine online and what you can be doing better.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Proudly produced by Newcastle Podcast Station.

 

Episode 47 Adele and Brook – Extreme Ownership

What do you do when you realise your biggest problem is you? Join Rachael as she chats with Adele and Brook Goodwin about realising they were the ones holding their business back, and what they decided to do about it to change their business fortunes.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Proudly produced by Newcastle Podcast Station.

 

Episode 46 Sean Acton – Rising from the Ashes

In this heartfelt episode, Rachael chats with Engine Room client Sean Acton about disasters of the natural and personal kind, and the mindset required to keep putting one foot in front of the other.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 45 Workshop Whispers – Do you want a four day work week? How to handle negative employees

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you want a four day work week? How to handle negative employees. Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 44 Gemma and Josh – Culture Kings

Join Rachael as she speaks with Engine Room clients and caravan repair specialists Gemma Kelly and Josh Mullock about the biggest problems they overcame to ensure their business success.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 43 Workshop Whispers – Why you need mechanic specific software, How do I motivate my team?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Why you need mechanic specific software, How do I motivate my team? Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 42 Ever wondered how a bad graphic design can affect your auto repair business?

Ever wondered how a bad graphic design can affect your auto repair business? Join Rachael as she talks with graphic design and branding experts Kristy Coady and Rebecca Geraghty from Designbug about the most common mistakes auto repair shop owners make when it comes to portraying their brand.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

 

Episode 41 Workshop Whispers – Should you spend before tax time? Is moving now a good idea?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Should you spend before tax time? Is moving now a good idea? Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 41 Jamie Virgin – Can good culture and profit go hand in hand?

Can good culture and profit go hand in hand? In this insightful episode, Rachael chats with Jaime Virgin about how her intergenerational truck repair business did the hard work to solve their culture problems leading to a rewarding and profitable business that employs more than 50 people.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 40 Workshop Whispers – Is it a good time to hire? How much should I spend on Marketing?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Is it a good time to hire? How much should I spend on Marketing? Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 39 Anthony Hughes from Burson Trade – What makes an aftermarket giant?

What makes an aftermarket giant? Join Rachael as she chats with Anthony Hughes, General Manager of Marketing for Burson Trade, as they discuss what makes Burson so prolific in the Australian Auto Aftermarket, and how being there for your customers in times of crisis is what counts.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 38 Workshop Whispers, Taking on Employees, Sell More Labor Daily

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What to consider when you’re taking on employees and how to sell more labor hours daily. Rachael has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 37 Richard Phillips: Overcome the Fear and Take Your Business to the Next Level

Rachael and Richard Phillips from Service Programs Australia will help you take your Auto Repair shop to the next level. What is preventing you from really excelling and making your Auto Repair shop shine? Face the fear of the unknown head-on and your business will thank you for it. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 36 Workshop Whispers, Get Your Debt Down, Investing in New Equipment?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Here we help you get your debt down and look at what you need to consider when you’re investing in new equipment or making any significant business investment. Rachael has the answers

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 35 How to Resolve Conflict With Team Members and Customers

Conflict with the team or customers is such a difficult thing to tackle, it’s something that comes up often for people workshop owners and challenges many. Dean Evans is a master is conflict resolution. Here he takes you through five principles to help you towards conflict resolution. We also delve into what to do if a team member is constantly causing trouble in the workplace.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 34 Workshop Whispers, Fleet Cars, Mobile or Workshop?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! The ins and outs of fleet car work and mobile mechanic vs mechanical shop a comparison. Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 33 THE STORY BEHIND THE BRAND: ALL 4 x 4 Spares with Peter Harris and Peter Haylock

Peter Harris and Peter Haylock from ALL 4 x 4 Spares join us to tell you the story behind how they got started. They pride themselves on a great culture and ship to 15 different countries a week, they share the secrets of hiring a great team and much more. Tune in NOW.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 32 Workshop Whispers, Margins on Fluids/Parts, Underperforming Apprentices

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when your apprentice comes to the end of their time but they haven’t worked out, or maybe they’ve excelled? What about mark ups on parts and oils? Rachael has the answers.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 31 How to Handle ‘Can’t’ From a Customer

COVID-19 has brought with it interesting times. Workshop owners are scared to recommend their customers undertake certain work in case they hear the word ‘can’t’ but Dean Evans takes you through the steps that will help you turn can’t into can and get rid of the fear around servicing them as best you can and recommending to them work that should be done on their cars.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 31 All Things Money and Your Auto Repair Shop With Adele Martin

Award winning Money Mentor and long time friend of The Workshop Whisperer Adele Martin, joins the show to discuss all things financial around the COVID 19 crisis. A very broad sweep of everything you should be considering financially right now. This episode is not to be missed! Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 30 The Three Things Not to Do During Covid 19

This is a crazy time indeed. Auto Repair shops have been affected in many different ways we look at those and also look at the top three things Auto Repair shops are doing incorrectly in today’s current climate. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 29 Chad and Sarah – Letting Your Team Run the Show

Chad and Sarah-Ann Condipodero – Ever dreamed of handing over the keys to your team and taking off on holidays for a few months? Chad and Sarah-Ann did, and Rachael caught up with them at the end of their 6-week adventure to find out what they did in their business so their team didn’t need them while they were gone, and how it continued to make money while they played in the sun. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 28 Workshops, When Your Technician Starts Up Their Own Shop, How Systemisation Can Help You

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when your top technician decides to open up down the road and take all your business? Also, how systemisation can save you and your workshop time and money. Rachael has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 27 Haitham Razagui – Global Best Practice for Technicians

Haitham Razagui- With so many technological changes on the horizon for the auto aftermarket, does it pay to be part of an association? In this episode Rachael discusses the benefits of being part of a community that is seeking global best practice for technicians, particularly with EV, with Haitham Razagui from VASA.Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 26 Workshop Whispers, Sole Trader or Company? Modernise Your Workshop

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What structure should you operate under sole trade or company? Also, how to modernise your workshop. Rachael has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 25 Workshop Owners Adam and Megan, Get Your Life Back!

Workshop owners Adam and Megan Walters – If you’ve been in business a long time and everyday feels like Groundhog Day, you need to listen to this episode! Join Rachael as she chats with owners Megan and Adam Walters about how they finally got their lives back after 20 years of running John Dale Motors, and how it is making more profit now than ever before. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 24 Workshop Whispers, Fair Wages, Do You Need to Move?

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you need to move to maximise the potential of your workshop? What are the benefits as well as the negatives of moving? Maybe you should just stay put? Also wages and how to determine what’s the correct amount to pay technicians. Rachael has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 23 Brett Engeman, Why Your Software is Important

Brett Engeman – Ever wondered how to make the most of your estimating and repair data software? The software you choose needs to make your business more efficient and make you more money! Join Rachael as she chats with Autodata Commercial Director Brett Engeman about why this type of software is so important. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 22 Workshop Whispers, Selling Your Workshop, Strong Team

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens if you decide to sell your workshop? The process takes a long time and should be done properly to get the best result. Also, how do you build a strong team that supports each other and works towards the best result for your business? Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 21 Chris Notte, Aasdn, Building a Well Trained Team

Chris Notte – Want a team that doesn’t rely on your knowledge to direct and fix everything? You need to have them well trained! In this episode Rachael chats with AASDN WA Chairman Chris Notte about the importance of accessing top notch technical and business training for your auto repair shop team, and where to find it. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 20 Workshop Whispers, Why You Need Autonomy From Your Team

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What’s the vision for your workshop? Also why you need to get your team working autonomously. Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 19 Together We Are Strong

In this special episode of Whispering Loudly Rachael chats with Capricorn Society CEO of Automotive Bradley Gannon about Capricorn’s long history and pivotal role in the Australian and New Zealand Auto Aftermarket. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 18 Workshop Whispers, Systemisation, Employee Starting New Shop

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you get your team on board with your vision? Also, tax shock and what to do about that. Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 17 Adele Martin – Financial Mistakes

Award winning Money Mentor and long time friend of The Workshop Whisperer Adele Martin, joins the show to discuss the biggest mistakes she sees auto repair shop owners make when it comes to their finances. This episode is not to be missed! Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 16 Workshop Whispers, Buy in From the Team, Tax Shock

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you get your team on board with your vision? Also, tax shock and what to do about that. Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 15 Richard Gartner Safe T Stop

An ROI Winner!

Join Rachael as she chats with Safe T Stop Director  ( and mad Lambourgini race car driver) Richard Gartner about why it’s so important to spend your equipment dollars wisely.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 14 Workshop Whispers, Foreman or Leading Hand, Creating an Autonomous Autorepair Shop

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! How do you know when to name someone a Foreman or a Leading Hand? Also, when you leave your Auto Repair shop does it fall into disrepair? How to prevent that and create a workshop you can step away from. Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 13 The Real Wives Of Auto Repair Shops

Ange Wall of Accelerate Automotive and Adele Goodwin of Ipswich City Mechanical share what it’s like to share the auto repair shop owner journey with their husbands, and how the role they play is vital to success. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 12 Data Sharing To Be Passed As Law

Data Sharing To Be Passed As Law! Listen in as we interview Australian Automotive Aftermarket Association powerhouse Lesley Yates about the monumental decision by the Australian Government to make data sharing mandatory, and also how the girl from Holden heartland came to play a pivotal role in the Auto Aftermarket.  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 11 Workshop Whispers, Social Media, Tax Debt

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! Do you need to hire someone to do your social media? How can you create an engaging social media presence. Have you got a tax debt you can’t seem to manage? Listen to this! Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 10 Your Software Can Make You or Break You

Rachael is joined by friend of the show Russell Ayres of Mechanic Desk to discuss what your invoicing software should be doing for your auto repair business, and how you can make the most of it’s functionality to help your business grow. Whispering Loudly, The Workshop Whisper’s Podcast is thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 9 Lubrication Matters

If you think it doesn’t matter what brand of oil you use, think again. Rachael speaks with Michael Inserra of Castrol Australia about how constant changes to specs from the OEMs make servicing in the aftermarket increasingly complex, and what you should be looking for from your lubricant supplier. Whispering Loudly, The Workshop Whisper’s Podcast is thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 8 Workshop Whispers Q & A Edition

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when you’re flat out working but there’s no money left over at the end of the day? What about finding good technicians? It seems you’ve tried so hard and you can’t get good staff. Rachel has the answers  Whispering Loudly, The Workshop Whisper’s Podcast is thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 7 Technicians Love Them, Wives Loathe Them…Introducing The Snap On Man!

This episode is not to be missed. Join Rachael as she chats with SNAP ON franchisee Daniel Pullen about the history of this successful brand, and why everything you buy needs to have an ROI.

Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 6 Workshop Whispers Q & A Edition

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when you’re flat out working but there’s no money left over at the end of the day? What about finding good technicians? It seems you’ve tried so hard and you can’t get good staff. Rachel has the answers. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 5 Why You Need to Think Like a High Performing Athlete

In this episode Rachael speaks with leading mind and high performance coach Dean Evans on why auto repair shop owners need to think like high performance athletes in order to achieve their business and personal goals. Focus inside your business not on your competitors, there’s no failure only feedback and more. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 4 Workshop Whispers Q & A Edition

Our Q & A edition. Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! What happens when you’re flat out working but there’s no money left over at the end of the day? What about finding good technicians? It seems you’ve tried so hard and you can’t get good staff. Rachel has the answers. Whispering Loudly, The Workshop Whisper’s Podcast thanks to sponsors Safe-T-Stop and Mechanic Desk.

Episode 3 Equipment Return on Investment

The Workshop Whisperer Rachael Sheldrick speaks with Sabtool Pty Ltd Managing Director about the challenges facing auto repair shop owners, and how to ensure any investment you make in equipment can make a return via profits.

Episode 2 Workshop Whispers Q & A Edition

In our Q & A edition Rachael answers YOUR questions and offers tips and advice that will help your auto repair business grow! One of the biggest problems is Workshop owner’s don’t ask for help soon enough. Find out how to motivate your team and also what to do about driving more customers in the door also election time and how it can effect your workshop.

Episode 1 The Aftermarket Goes Digital

Rachael talks with Richard Phillips of Service Programs Australia, supplier of Vehicle Visuals, about what today’s savvy customers are looking for from their auto repair shop of choice, and how you can maximise your profits by being ahead of the game. Whispering Loudly, The Workshop Whisper’s Podcast is thanks to sponsors Safe-T-Stop and Mechanic Desk.

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